ACI Garbage & Recycling Contract

By properly sorting Recyclables and Organics,  including food-scraps and food-soiled paper, customers may be able to decrease the amount of garbage service needed.  If you regularly have extra room in your garbage cart, you can switch to a smaller garbage cart to decrease your rate.  If you need to increase your Recyclables and/or Organics service in order to decrease your garbage service, most residents can do so at no additional cost.  Residents may have up to two 96-gallon recycling carts plus up to two 96-gallon Organics carts at no additional charge.

If you do not need more than 35-gallons per week of Organics service, you can switch to a smaller green Organics cart and receive the discounted Small Green Cart rates.

If you have a 20-gallon garbage cart and receive the discounted Small Green Cart rate, you are already paying the lowest 2020 garbage rate available: $26.53 per month.  The City of San Ramon does not offer a senior discount, a low-income discount, or a discount for residents who do not put their carts out every week.

For billing questions, please contact ACI at 925-380-9480 or billingSR@alamedacountyindustries.com.  You can also pay your bill on-line through ACI's website.

If you had paperless billing with Waste Management, that should have continued automatically with ACI.  If you had autopay with Waste Management, that cannot transfer automatically, and  you will have to sign up for autopay with ACI.

To sign up for autopay and/or paperless billing, please visit ACI’s website  and click on the red “Account Login” button in the upper right-hand corner to set up an on-line account.  You will need your ACI account number to set up your online account.  Your account number is on your bill.  You may also contact ACI to obtain your account number.

Yes.  ACI provides 3 neighborhood clean-up days per year. You can look up the dates of your three neighborhood clean-up day here:

• https://www.sanramonrecycles.com/cleanup/ 

In addition, you can set out up to two large bulky items (60-200 lbs. each) on each clean-up day. ACI will salvage materials such as clothing, books, sports equipment and toys for re-use.

Large, bulky items set out on your neighborhood clean-up day are collected at no additional charge. You can also have bulky items picked up at any time, for a fee, by contacting ACI at (925) 380-9480. More information about neighborhood clean-up days and bulky item collection can be found here: 

• https://www.sanramonrecycles.com/residential/bulky/

Neighborhood clean-up days are available to all residential customers with individual, curbside, garbage service.