Community Support in San Ramon
The San Ramon Police Department has formed a tight partnership with the community. With programs like National Night Out, Coffee with the Cops, the Youth Academy, and our popular Community Academy this department strives to maintain the support and trust of its residents.
In 2022, the department launched a new Quality Assurance program via text message. People who had recent interactions with a staff member were sent a text message and a link to a survey with eight questions. The survey allows supervisors to identify areas for improvement or additional training. It can also be used to identify employees who provide exemplary service and it creates a status report on public perception of the department.
More than 650 people responded to the community survey, which asked respondents to rate their experience with San Ramon officers in terms of professionalism, safety, integrity, satisfaction, etc.
Were you satisfied with the level of service provided?
