Frequently Asked Questions

SAN RAMON OLYMPIC POOL 
50M Pool - 4ft - 12f
Small Lap Pool - 3.5ft - 6ft
Play Pool - Zero depth entry - 1.5ft

DOUGHERTY VALLEY AQUATIC CENTER
50M Pool - 4ft - 14ft
Play Pool - Zero depth entry - 3ft

SAN RAMON OLYMPIC POOL 
50M Pool - 50 Meters Long Course
                        - 25 Yards Short Course
Lap Pool    - 25 Yards

DOUGHERTY VALLEY AQUATIC CENTER
50M Pool - 50 Meters Long Course
                       - 25 Yards Short Course

• All pools are heated to a comfortable 80-82 degrees.  Pool temperatures may vary due to weather.
  
• All pools are located outdoors.  

• We provide lockers.  Please bring your own lock if you wish to lock the lockers.  You can also bring your belongings with you onto the pool deck.
  
• The City of San Ramon is not responsible for lost or stolen items.

• Yes.  The aquatics facilities are open rain or shine.  If there is thunder or lightning, the pool will be closed at the discretion of the aquatics staff.  

• Lost and found items are kept with the aquatics staff.  Please inquire at the first aid office.

• We do not sell additional items at the aquatics facilities. 
• There is a CVS store located at Broadmoor Dr. and Alcosta Blvd. near the San Ramon Olympic Pool.
• There is a Safeway located on Bollinger Canyon Rd. near the Dougherty Valley Aquatic Center.

• No animals allowed.  Only service animals are permitted. 

• Reserved parties can enter 15 minutes prior to the start of recreation swim. 
• Non-reserved parties can enter the pool when recreation swim starts.

• We do not sell food; however, there are vending machines onsite.
  
• We do not have change available for the vending machine.  The machines accept cash and credit cards.
• If there is an issue with the vending machines, please contact the telephone number listed on the machine.

• Food is permitted in the facility.
  
• No BBQ’s or chafing dishes are allowed into the facility.
• No glass or alcohol is allowed.
• Ice chests are subject to inspection as patrons enter the facility.  

• No tables.
• Umbrellas are permitted, but they cannot go more than 6 inches in the ground.
• No canopies.

• Yes. It is required.

• U.S. Coast Guard (USCG) approved life jackets and swim suits are allowed with the approval of the aquatics staff.
• No water wings or bathing suit with sewn in flotation devices unless USCG approved.
  
• No inner tubes.
• No swim noodles.

• Children 8 years and older may participate without adult supervision. 
  
• Children ages 7 years and under must be accompanied by an adult at all times while at the pool facility.  

• Yes.  Everyone who enters the facility during recreation swim  will be charged the entrance fee.  This is an entrance fee and not a ‘swim fee’.

• No.  He or she cannot be left in the office or on the pool deck.  Children are permitted to swim laps with their parent.

• Only California, Dougherty Valley and Venture High School faculty may swim during Lap Swim hours  at no charge during weekdays while school is in session. 
  
• All faculty must show a current employee ID each time they visit the pool.
  
• Faculty must pay the daily fee on the weekends and during summer. 
  
• Family members of faculty must pay the daily admission fee.

• Yes.  Please contact the Aquatics Supervisor to schedule your groups visit.  

During Lap Swim Only Hours:

• No.  Those who are accompanying a lap swimmer is considered a chaperone.

During Combined Recreation and Lap Swim Hours:

• Yes.  Due to the type of programs offered, everyone who enters the facility during recreation swim will be charged an entrance fee.