The City of San Ramon has a special red mailbox and the letter are delivered directly to the North Pole. Write Santa a letter and you will receive a reply from Santa Claus himself. Santa's red mailbox is located in the lobby of San Ramon City Hall (7000 Bollinger Canyon Road). Parents will receive the original letter back and Santa will send his reply directly to the child. You can choose to have your child write a letter themselves or fill out our Santa Letter form. Please be sure to print your child's name and address so Santa can reply. All letters must be received by December 18. The letter from Santa will be mailed by December 20.